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Having Compliant Conversations: Surviving Those Uncomfortable Conversations

4464
Duration : 75 Minutes

Effective conversations are the basis for any successful professional relationship. But when a conversation between a supervisor and an employee starts with one or both participants being uncomfortable, the situation can result in a disgruntled employee or, worst case, a legal action against the supervisor and/or the organization.

Uncomfortable conversations can be a supervisor’s worst nightmare and often are delegated, if the situation allows. For every leader, manager, supervisor or “boss” there comes a day when (according to Stephen Meyer, Director of Learning & Development, The Rapid Learning Institute) “there is a problem and somebody needs to sit down with an employee and have a really difficult conversation.” When you are that “somebody” the key to success is survivial.

In this course, we will discuss some common reasons for uncomfortable work place conversations and how to prepare yourself and your data. Tried and true strategies for setting the conversation tone will be discussed, and how some employment law may impact these conversations.

Course Objectives:

• Recognize the importance of how federal and state laws may impact a work place conversation.
• Recognize the reason why the conversation is uncomfortable to you and/or your employee.
• Suggestions on how to prepare yourself and your data.
• Recognize the benefit of setting a professional tone to the conversation.
• Recognize when to listen and when to hold a firm line.
• Use tips and tricks for avoiding common pitfalls and staying compliant.

Course Outline:

• A basic review of some federal and state laws that may impact work place conversations.
• Examples of conversations that can cause discomfort.
• Preparing yourself
• Discussion of how important having all the facts leads to a successful conversation.
• Learn how active listening can be an influential tool.
• Keeping your “cool” when the conversation gets emotional.
• Scenarios and tips.
• A Survival Kit

What You Get:

• Training Materials
• Live Q&A Session with our Expert
• Participation Certificate
• Access to Signup Community (Optional)
• Reward Points

Who Will Benefit:

• Human Resources Specialists
• HR Managers
• HR Directors
• Employers and Business owners
• Anyone in a leadership position that would deal with an employee work place problem

Please reach us at 1-888-844-8963 for any further assistance or if you wish to register

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Subject : Having Compliant Conversations: Surviving Those Uncomfortable Conversations

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