Maintaining Positive & Valuable Work Relationships
Duration : 60 Minutes
Januarie Wood,
Good communication skills are not good enough in today's fast-paced environment. The ability to be intentional and present in our interactions with others is vital. We must practice true engagement with each person in order to create trust, rapport, and a climate of good will where all members feel respected, heard, and valued.
Employees who feel recognized as valuable individuals will want to support their team members and leaders. They will strive to produce to their fullest potential and take pride in their work.
This seminar offers you techniques to engage intentionally with each individual. You will gain tools that empower you to create trust, and respect leaving your team members, co-workers, and peers feeling understood, motivated and valued.
Course Objectives:
• Identify the four basic communications styles
• Recognize the communication style of each person and adapt to it quickly
• Adopt a habit of mirroring and matching
• Achieve more openness in interactions by using specific questions and phrases
• Recognize and key into what drives, concerns, and motivates each person
• Develop rapport quickly with anyone
• Master the three aspects of conveying a message
Why Should You Attend:
When it comes to communication and building relationship, we should never stop learning. If you are interested in taking your communication skills to the next level, this seminar is for you. You will leave the session with basic, yet practical steps to identify with each person and gear your communication style to theirs. You will be able to choose the right words and ask the right questions to ensure your message comes through while building rapport. At the same time, you will be able to elicit more openness from the person with whom you are communicating as they will feel heard and understood. You will understand ways we inadvertently shut down communication channels and how to avoid them. You will learn how to make a habit of truly engaging with others in a way that helps them feel valued and motivated.
You will walk away with confidence knowing that you have new tools to be an empowered, effective person who can build rapport, trust, and mutual respect through intentional engagement.
Course Outline:
• Specific phrases that shut down or open up communication
• The four main communication types and how to flex your message to each
• Effective ways to use your voice, words, and gestures to convey your message and connect with others
• Way to invite others to communicate openly
• Ways to build trust and mutual respect
What You Get:
• Training Materials
• Live Q&A Session with our Expert
• Participation Certificate
• Access to Signup Community (Optional)
• Reward Points
Who Will Benefit:
• Team Leaders
• Managers
• Customer Service Workers
• Senior Management
• HR Staff
• Consultants
• Sales Associates
Please reach us at 1-888-844-8963 for any further assistance or if you wish to register
100% MONEY BACK GUARANTEED
Refund / Cancellation policyGet In Touch
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