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How to Implement an Effective Human Error Investigation Program

Duration : 90 Minutes

Dr. Ginette Collazo,

Ginette Collazo, Ph. D. is an Industrial-Organizational Psychologist with 20 years of experience that specializes in Engineering Psychology and Human Reliability, disciplines that study the interaction between human behavior and productivity. She has held positions leading training and human reliability programs in the Pharma Read more

Human error is known to be the primary cause of quality and production losses in many industries. Although it is unlikely that human error will ever be eliminated, many human performance problems can be prevented. Human errors start at the design stage. From procedures, training, and workplace environment many variables that affect human behavior CAN be manipulated reducing the likelihood of these occurrences. To work with these challenges, it is essential to understand human behavior and the psychology of error as well as understand exactly where the weaknesses of the system are so that they can be improved and/or fixed.  This course offers practical approaches and models to address human performance issues in GMP related environments by using a particular methodology to correct, prevent and avoid reoccurrence of these matters.

Course Objectives:

• Error Reduction System
• HES Tools
• Cognitive load tool
• Definition of Human Factors Categories (HFC)
• Importance of each HFC
• Learn the Human Error Risk Multipliers
• Recommendations for each HFC
• Implementing the program
• Metrics and KPI’s

Why Should You Attend:

This training would provide tools that can be implemented and used after this event. These include practical tools. We will discuss human error categories, near root causes and root causes for these events. We will discuss latest trends in human error issues in the industry.

Course Outline:

• Human Error as the Root Cause
• What is Human Error
• How is Human Error controlled?
• Root Cause Determination
• 6 step method for error prevention
• Human error rates and measurement
• Trending and tracking
• Prediction
• CAPA effectiveness

What You Get:

• Training Materials
• Live Q&A Session with our Expert
• Participation Certificate
• Access to Signup Community (Optional)
• Reward Points

Who Will Benefit:

• Training Managers and Coordinators
• Operations Professionals
• Manufacturing Professionals
• Plant Engineering Professionals
• QA/QC staff
• Process excellence/improvement professionals
• Industrial/Process engineers
• Compliance Professionals
• Regulatory/Legislative Affairs Professionals
• General/Corporate Counsel

Please reach us at 1-888-844-8963 for any further assistance or if you wish to register

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Subject : How to Implement an Effective Human Error Investigation Program

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