Bad Standard Operating Procedures (SOPs) = Bad Training: Garbage In, Garbage Out
Duration : 90 Minutes
Michael Esposito,
Michael Esposito has over 30 years experience in the pharmaceutical industry and 18 years experience in GMP training and document management. He has worked for Wyeth Pharmaceuticals, Pfizer and Johnson & Johnson's Consumer Healthcare Division in a variety of areas including Packaging, project Read more
Standard Operating Procedures (SOPs) are the basis for a large part of the day-to-day training that most pharmaceutical employees are required to perform. Still, it is not widely understood how the writing of a procedure can have a positive or negative impact on training or employee performance, and as a result, training often misses the mark or employees make mistakes that could have been avoided with better synchronization between the activities of the documentation and training groups.
In this course, you will learn the vital connection between documentation and training, and how to maximize this connection to improve the quality of both SOPs and training, as well as job performance. This course is geared toward the pharmaceutical industry, particularly those areas which develop SOPs for the manufacturing or quality monitoring of pharmaceutical products, as well as Information Technology (IT).
Course Objectives:
The aim of the course is to provide practical information, which has already been used on the job effectively and suggests similar actions that learners can apply to their job situations quickly.
Course Outline:
• To improve the writing of SOPs for more effective training and reduction of errors
• To understand the regulatory implications of what is written in an SOP
• To learn the parameters of an effective SOP
• To distinguish a well-written SOP from a poorly written one
• To define processes better by effective interaction with the SOP process owner and/or author
• To integrate the SOP effectively into the position curricula of employees
• To explore the connection between SOPs and job performance, and measure retention of SOP content at the training stage
• To make better use of existing tools to evaluate the effectiveness of both SOPs and training
What You Get:
• Training Materials
• Live Q&A Session with our Expert
• Participation Certificate
• Access to Signup Community (Optional)
• Reward Points
Who Will Benefit:
• Documentation Specialist
• Documentation Manager
• Technical Writer
• Trainer
• Training Manager
• Quality Assurance Specialist
• Quality Assurance Manager
Please reach us at 1-888-844-8963 for any further assistance or if you wish to register
