This course, has been approved for 1 HR (General) recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®).
Bob Verchota is the owner and senior consultant for RPVerchota & Associates, a consulting firm providing services to clients who seek to align their business and employees, creating successful outcomes and excellent work environments. After 30+ years in Human Resources senior leadership roles Read more
In spite of good hiring and inspired leadership, all supervisors ultimately must deal with someone with Toxic Attitude Syndrome. Whether it’s a crummy attitude, attendance, or just unable to do good work; employee performance issues often consume large amounts of time, energy, and emotion. In fact, 57% of employees have witnessed abusive or intimidating behavior and probably 100% work with someone who isn’t pulling their weight.
Course Objectives:
This webinar is designed to give managers insight and tools for effectively dealing with performance issues. It is a challenging job but with the right preparation, we can hold employees accountable and improve our organizations. You will receive several handouts that will act as a toolkit to get you started with your own program.
Course Outline:
• How to start off on the right foot by creating clear expectations
• How poor performance affects organizational performance and work environments
• How progressive discipline policies can hurt you
• Why probationary periods may be a bad idea
• What is employment-at-will and when can you use it?
• The key concepts in a just cause
• Steps for conducting disciplinary investigations
• How to hold employees accountable for sustained change
• A simple system for determining how to coach employees
• Dealing with difficult people
• 11 barriers supervisors face in managing behavior
• Methods for objectively documenting Toxic Attitude Syndrome
• How to prepare for termination
• How to prepare for and conduct a disciplinary meeting
• Performance Improvement Plans - receive a sample form
• Setting SMART goals for employee performance
• How to use last chance warnings
What You Get:
• Training Materials
• Live Q&A Session with our Expert
• Participation Certificate
• Access to Signup Community (Optional)
• Reward Points
Who Will Benefit:
• Human Resources Professionals
• People who aspire to leadership and supervisory positions
• Senior leadership
• Leaders responsible for work culture
• HR Directors and generalists
• Managers, supervisors, and team leaders
• Board members
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