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Negotiation Basics for Managers: Effective Techniques to Get Things Done and Handle Conflicts

Duration : 60 Minutes

Bob Churilla,

Bob Churilla is a partner and conflict management and organizational development firm, Conflict Resolution Professionals Group (CRPG). In addition, Bob is a Visiting Professor at a private university. Bob has worked with the United Stat Read more

In order to get things done the modern day manager must know how to negotiate successfully. During the webinar participants will learn about successful negotiation essential - strategies and skills. Managers will learn how to identify their conflict styles and those of others. The two main types of negotiation skills will be explored: distributive and integrative negotiation. Interests, positions in negotiation and benefits of negotiation skills will be examined. A number of negotiation skills for project managers will be explored. These include learning to frame and reframe, dealing with impasse, handling dirty tricks and knowing when to walk away from a negotiation.

Course Objectives:

Negotiation is a part of everyday life. This is especially true in the workplace where the days of the authoritarian manager are slowly coming to an end. More and more managers have to get buy-in from their subordinates and teams. Many teams are becoming self-managed and this requires the ability to meet the interests of those we work with. Knowing how to negotiate successfully is a core competency of the modern manager in getting things done and handling conflict.

Why Should You Attend:

This webinar will provide training on negotiation basics for managers. This will enable managers and employees to effectively negotiate their interests in the workplace. Participants will learn why is negotiation important in conflict resolution and the two main negotiation techniques that are used. In mastering the principles of negotiation, those attending will become more comfortable in working with customers, employees and managers. Those attending will also learn how to recognize the negotiation tactics of others and how to respond to those tactics.

Course Outline:

• Learning how to plan for important negotiations
• Developing the ability to assess conflict styles and its impact on negotiating
• Learn the basics of distributive and integrative bargaining
• Knowing the difference between interests and positions
• Learning how to frame and reframe during a negotiation
• Dealing with negotiation impasse
• Handling negotiation “dirty tricks”
• Learn when to walk away from a negotiation

What You Get:

• Training Materials
• Live Q&A Session with our Expert
• Participation Certificate
• Access to Signup Community (Optional)
• Reward Points

Who Will Benefit:

• Managers
• Sales Managers
• Marketing Executives
• Project Managers
• Team Leaders
• Supervisors
• Labor Relations Managers
• Human Resource Managers

Please reach us at 1-888-844-8963 for any further assistance or if you wish to register

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Subject : Negotiation Basics for Managers: Effective Techniques to Get Things Done and Handle Conflicts

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